Shipping Policy

There are a variety of options when we ship your package.  If you choose economy shipping, orders are shipped via  FedEx or the U.S. Postal Service.   We also offer FedEx Ground, 2-Day Air, Next-Day Air, or Saturday Delivery. 

Personalized Memento offers convenient shipping to many destinations, to the USA. and to Canada. but not to other countries for now 

Do you offer free shipping?

Yes, all orders over 35$ are free 

how long does it take for my items to ship?

It will ship 3 to 5 days after placing the order – transit time will take another 3 to 5 days 

My packages are lost what should I do?

Please let us know, within 45 days of the delivery date represented in your tracking information, if you did not receive your Items, if you received the wrong Items or if you are missing items. If you do not report this within 45 days, we will not be able to issue you a refund.

DO you ship to a PO BOX?

NO, we cannot ship to PO boxe’s